1. Who we are
VELORI GROUP COMPANY LIMITED, trading as Asoke Legal ("Asoke Legal", "we", "us"), operates this Destination Thailand Visa portal and is the data controller for personal data collected through it. Contact: hello@asokelegal.com. Public address: 92 Sukhumvit Soi 18, Khwaeng Khlong Toei, Khlong Toei, Bangkok 10110, Thailand. Phone: +66 082 401 8902. Version asoke-dtv-2026-11-04, effective 4 November 2026. Related notices: Terms and conditions and Payment terms.
2. Information we handle
Depending on how you use the portal, we may process:
- Contact and account email, and application details such as nationality, countries, travel month, and route focus.
- Uploaded passport, financial, and purpose evidence, and related document metadata.
- Order, credit, invoice, and payment-status references; accepted terms and consent versions.
- Published customer review messages; internal review records used by authorized staff.
- Security, access, and audit data needed to operate the service safely.
We do not request irrelevant sensitive data. If you upload documents that relate to other people, you must have authority to share them. We do not sell documents or use case documents for marketing.
3. How we use it
We use this information for account and application handling, service delivery, payment administration when checkout is enabled, security and abuse prevention, legal and accounting obligations, and customer communication about the engagement. Optional marketing stays separate, unticked by default, and withdrawable. Accepting service terms is not marketing consent.
Required account and contact details are needed to save an application and communicate with you. Missing evidence can delay review. Staff with an explicit legal-review grant may assess assigned applications. Internal staff notes are not shown to customers.
4. Processors and locations
Account and application database records are held with Supabase in Singapore. Documents are stored in private Google Drive, and related Workspace email may be used for operations. Stripe hosts checkout and invoices; the portal does not store full card data. Resend delivers transactional mail. Vercel hosts the application. Upstash supports request limiting. Providers may process data outside Thailand.
We apply access controls, encrypted transport where the providers support it, and least-privilege staff access. No absolute security, certification, or guarantee is promised.
5. Access, cookies, and browser storage
Uploaded files stay private. Access is limited to authorized team members handling the case and permitted operators.
The portal uses essential account and session cookies and browser storage for application progress. Disabling essential storage can prevent sign-in or resuming a saved application. This portal does not run advertising tags.
6. Retention
Retention follows existing Asoke Legal business practice: unconverted enquiries for up to 12 months; client records for the period needed by Thai law and professional practice. Operational cleanup and rights handling are performed manually as required. Removing a file in the portal moves it to Google Drive Trash; that is not a guarantee of immediate permanent erasure. Provider backups, retention rules, and required financial or audit records can persist. No automatic deletion schedule beyond that business practice is claimed here.
7. Your rights
Subject to applicable conditions under Thailand's Personal Data Protection Act, you may request access, correction, deletion, restriction, objection, or withdrawal of consent where processing is based on consent, and you may lodge a complaint with Thailand's Personal Data Protection Committee. Email hello@asokelegal.com or write to the address above. We respond to verified rights requests within 30 days.
8. Contact
Privacy requests: VELORI GROUP COMPANY LIMITED, trading as Asoke Legal, 92 Sukhumvit Soi 18, Khwaeng Khlong Toei, Khlong Toei, Bangkok 10110, Thailand. Email hello@asokelegal.com. Phone +66 082 401 8902.